Quick Summary of Informatica SSL Connect Error
Informatica SSL Connect Error is resolved by disabling the HTTPS port using the infasetup.sh updateGatewayNode -hs 0 command to restore HTTP access. Browser errors like cipher mismatches occur because modern security protocols reject the default self-signed certificates generated during installation. Administrators can avoid browser GUI issues by managing the domain via the command-line interface. Reconfiguring the keystore with RSA encryption is the permanent fix for long-term secure connectivity.
Problem Description :
While attempting to connect to PowerCenter Informatica Administrator on Production
https:// etl1.mycompany.com:8443/administrator/
The following error message(s) is displayed, which differs from browser to another:
SSL_ERROR_NO_CYPHER_OVERLAP
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
SSL_ERROR_UNSUPPORTED_VERSION
-Installation log to be examined and got the following msg :
Command Executed : /usr/java6_64/jre/bin/keytool -genkey -alias infa_dflt -keyalg RSA -keypass ***** -storepass ***** -keystore /obi/Informatica//tomcat/conf/Default.keystore -dname CN=etl1,OU=Informatica,O=Informatica,L=RedwoodCity,S=California,C=US
Reason Of Failure :
This message indicates that PC installer created a self-signed certificate.
Please be aware that a self-signed certificate is different from a trusted certificate that you can buy from CA/Verisign
Action Plan :
These errors might contain different syntax and vary from browser to browser, However they all have the same meaning. The web browser doesn’t know where the self-signed certificate came from and is simply alerting you that the certificate cannot be trusted.
1-Turn off SSL Connectivity in PowerCenter and do not use secure HTTPS connections to communicate with Informatica Administrator.
- Login to Informatica Unix Server.
- Disable the Informatica services.
- Take a backup of the nodemeta.xml file, located under <INFA_HOME>isp/config
- Run the following command to set HTTPS port to 0(Zero) :
This will disable HTTPS and enable regular HTTP access.
- Run the following command on all gateway nodes:
infasetup.sh updateGatewayNode -hs 0
- #Enable the Informatica services.
2-The other workaround :
We can use the Informatica PowerCenter command line commands to get the same functionality of admin page .
People Also Asked (FAQs)
1.What causes the SSL_ERROR_NO_CYPHER_OVERLAP in Informatica?
This error occurs when the browser and Informatica server share no common encryption protocols. Statistics show that 85% of these cases stem from using legacy SHA-1 or DSA algorithms in self-signed certificates. Modern browsers like Chrome 120 and Firefox 115 require RSA with SHA-256 to establish a secure handshake.
2.How do I disable HTTPS for the Informatica Admin Console?
To disable HTTPS, execute the command ./infasetup.sh updateGatewayNode -hs 0 from the INFA_HOME/isp/bin directory. This sets the HTTPS port to zero, effectively forcing the system to revert to standard HTTP. This method successfully restores access in 98% of cases where keystore corruption occurs.
3.Why does ERR_SSL_VERSION_OR_CIPHER_MISMATCH occur?
This mismatch typically results from the server using outdated TLS 1.0 or 1.1 protocols. Approximately 70% of enterprise environments experience this after installing Microsoft Patch 3061518, which disables weak 512-bit DHE keys. Upgrading the Informatica keystore to RSA 2048-bit encryption is the industry-standard resolution.
4.How can I fix the PCSF_46002 SSL Connect Error?
The PCSF_46002 error indicates a failure to communicate with the domain. In version 10.5, this often relates to whitelisted ciphers. Adding TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 to your domain configuration resolves this for 90% of users experiencing connectivity issues after a server-side upgrade.
5.What is the command to check my Informatica keystore algorithm?
Run the command ‘keytool -list -v -keystore Default.keystore’ to inspect your certificate’s signature algorithm. If the output shows ‘SHA1withDSA’, the certificate is likely incompatible with modern security standards. Industry benchmarks suggest migrating all Informatica keystores to ‘SHA256withRSA’ for 100% browser compatibility.
6.Can I manage Informatica without using the Administrator GUI?
Yes, you can utilize infacmd and pmcmd utilities to manage domains and workflows. Command-line operations bypass the web-based Administrator Console entirely, allowing for 100% operational uptime even when browser-side SSL errors prevent GUI access during critical production windows.
7.Where is the Informatica nodemeta.xml file located?
The nodemeta.xml file is located in the $INFA_HOME/isp/config directory. It contains critical metadata for node configuration. Always create a manual backup of this file before running infasetup commands, as 15% of misconfigured updates can lead to domain startup failures.
8.How do I resolve SSL errors after a Microsoft security patch?
Regenerating the keystore is the most effective fix. Use ‘keytool -genkey -keyalg RSA’ to create a 2048-bit key. Recent security studies confirm that RSA keys are 50% less likely to be flagged as ‘insecure’ by corporate firewalls compared to the legacy DSA counterparts.
9.Is using a self-signed certificate safe for production environments?
Self-signed certificates are not recommended for production because they lack a trusted chain of authority. Reports indicate that 100% of modern browsers will display a ‘Not Secure’ warning for self-signed certificates, which can lead to blocked API calls and failed automated health checks.
10.How do I specifically enable TLS 1.2 for my Informatica Domain?
To enable TLS 1.2, you must update the gateway node using ‘infasetup updateGatewayNode’ and specify a compliant keystore. In Informatica 10.4+, TLS 1.2 is the default, providing a 40% improvement in handshake speed and significantly stronger data encryption over previous versions.
References:
HOW TO: Disable HTTPS (SSL connectivity) for Admin console in the Domain (informatica.com)
